INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
Will I receive the same product that I see in the picture?
All product pictures were taken with actual Guldenvrug products. Pack sizes are different, so the portion sizes might differ. Products picture are however very accurate
Where can I view my sales receipt?
You can view sales receipt and invoice under the "My Account Option" on this website. View "Order History"
How can I return an item?
If you experience any issues with your order, please contact us immediately and we will arrange a return.
Will you restock items indicated as “out of stock?”
We re-stock twice a week, so please keep coming back, as "out of stock" items will be available in 72 hours
Can you deliver my order?
Yes, we use the best cold chain delivery available in South Africa. The quality of the final product you receive is our primary objective. Nothing less than perfect is acceptable at Guldenvrug.
PERSONAL SERVICE